jiji8 Privacy Policy

01Introduction

This Privacy Policy ("Policy") describes how jiji8 ("jiji8," "we," "us," or "our"), the operator of the online gaming platform at jiji8.net and the jiji8 mobile application, collects, uses, stores, and protects the personal information of its users ("you," "Player," or "User") in the Philippines.

jiji8 takes data privacy seriously. We operate in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. We also align our practices with the regulatory requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) as they relate to player data and identity verification.

This Policy applies to all personal data collected through the jiji8 website, mobile application, customer support channels, and any other touchpoint through which you interact with jiji8. It covers data collected from players based in the Philippines, including those in Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the country.

By accessing or using the jiji8 platform, you confirm that you have read, understood, and agree to the collection and processing of your personal data as described in this Policy. If you do not agree, please discontinue use of the jiji8 platform immediately.

02Data We Collect

jiji8 collects the following categories of personal data from players and visitors to the platform:

A. Identity & Registration Data

• Full legal name as it appears on a government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Gender;
• Nationality and country of residence;
• Government-issued identification number (e.g., PhilSys ID, passport, driver's license, SSS/GSIS number).

B. Contact Data

• Email address;
• Mobile phone number;
• Residential address, including barangay, city/municipality, province, and postal code.

C. Financial & Transaction Data

• Payment method details (e.g., GCash account number, PayMaya account, BPI/BDO/Metrobank account details — stored only to the extent necessary for transaction processing and verification);
• Deposit and withdrawal history;
• Account balance and transaction records;
• Bonus and promotional credit history.

D. Gaming Activity Data

• Game session history across all jiji8 titles including Rummy, Wheel, Jackpot Fishing, Ways of the Qilin, Politics, and Lobby games;
• Wager amounts, game outcomes, and win/loss records;
• Responsible gaming tool usage (deposit limits, loss limits, self-exclusion requests).

E. Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser type;
• Unique device identifiers;
• Session timestamps and duration;
• Log files and error reports.

F. Communications Data

• Records of your communications with jiji8 customer support, including chat transcripts and email correspondence;
• Survey responses and feedback submitted through the platform.

03How We Collect Data

jiji8 collects personal data through the following means:

• Direct Collection: Information you provide when registering for a jiji8 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated Collection: Technical and device data collected automatically when you access the jiji8 website or mobile application, including through cookies, web beacons, and similar tracking technologies (see Section 7);
• Third-Party Sources: Identity verification data from KYC service providers; fraud detection signals from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank; and publicly available information used for compliance screening;
• Regulatory Sources: Information received from PAGCOR or other regulatory authorities in connection with our compliance obligations, including self-exclusion registers.

04How We Use Your Data

jiji8 uses the personal data we collect for the following purposes:

jiji8 does not use your personal data for purposes incompatible with those listed above. Where we intend to use your data for a new purpose, we will notify you and, where required by law, obtain your consent before doing so.

05Legal Basis for Processing

Under the Data Privacy Act of 2012, jiji8 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — including account management, payment processing, and delivery of gaming services — is carried out on the basis that it is necessary for the performance of our agreement with you as set out in our Terms & Conditions;
• Legal Obligation: Processing required to comply with our legal and regulatory obligations, including KYC/AML requirements under Philippine law, age verification obligations, and reporting obligations to PAGCOR and the NPC;
• Legitimate Interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and analytics, where such processing is necessary for our legitimate interests and does not override your fundamental rights and freedoms;
• Consent: Processing for direct marketing and promotional communications, where we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time by contacting jiji8 customer support or updating your communication preferences in your account settings.

06Data Sharing & Disclosure

jiji8 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to the extent necessary to process your deposits and withdrawals;
• KYC & Identity Verification Providers: Third-party service providers engaged to assist with identity verification and anti-money laundering screening;
• Game Software Providers: Game developers and content providers whose titles are available on the jiji8 platform, where necessary for the delivery of gaming services;
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers engaged to support the operation of the jiji8 platform;
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where disclosure is required by law or regulation;
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid legal order or where we have a good-faith belief that disclosure is necessary to prevent fraud, illegal activity, or harm;
• Professional Advisers: Legal counsel, auditors, and other professional advisers engaged by jiji8, subject to professional confidentiality obligations.

All third parties with whom jiji8 shares personal data are required to process such data in accordance with applicable data protection law and our data processing agreements. jiji8 remains responsible for ensuring that your data is handled appropriately by our service providers.

07Cookies & Tracking Technologies

jiji8 uses cookies and similar tracking technologies on our website and mobile application to enhance your experience, maintain session security, and gather analytics data. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the jiji8 platform, including session management, login authentication, and security functions. These cookies cannot be disabled without affecting platform functionality;
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations, to provide a more personalized experience;
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the jiji8 platform, helping us identify areas for improvement. This data does not identify you personally;
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats on the jiji8 platform.

jiji8 does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

08Data Retention

jiji8 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR requirements and anti-money laundering regulations;
• Financial and Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the Anti-Money Laundering Act (AMLA) and its implementing rules;
• Gaming Activity Data: Retained for a minimum of three (3) years from the date of each gaming session;
• Customer Support Communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for dispute resolution;
• Technical and Device Data: Retained for twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, jiji8 will securely delete or anonymize your personal data in accordance with our data disposal procedures. Where anonymization is not technically feasible, data will be securely destroyed.

09Data Security

jiji8 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the jiji8 platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest, including financial information and government ID data, is encrypted using AES-256 encryption;
• Access Controls: Access to personal data is restricted to jiji8 personnel and authorized service providers who have a legitimate need to access such data. All access is logged and subject to regular review;
• Two-Factor Authentication: jiji8 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security;
• Penetration Testing: jiji8 conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in our platform;
• Incident Response: jiji8 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

10Your Rights Under the Data Privacy Act

As a data subject under the Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by jiji8:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed — which is the primary purpose of this Privacy Policy;
• Right of Access: The right to request a copy of the personal data jiji8 holds about you, along with information about how it is being processed;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that jiji8 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact our Data Protection Officer (DPO) using the contact details provided in Section 15. jiji8 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may require you to verify your identity before processing your request.

11Children's Privacy

The jiji8 platform is strictly intended for adults aged 21 years and above, in compliance with Philippine law and PAGCOR regulations governing online gaming. jiji8 does not knowingly collect personal data from individuals under the age of 21.

If jiji8 discovers or has reasonable grounds to believe that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data in question, and take appropriate action in accordance with our Terms & Conditions and applicable law.

If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to jiji8, please contact us immediately at the details provided in Section 15. We will investigate and take prompt action to address the situation.

12International Data Transfers

jiji8 primarily processes and stores personal data within the Philippines. However, in the course of providing our services, some personal data may be transferred to and processed in countries outside the Philippines — for example, where our cloud infrastructure providers or game software partners operate servers in other jurisdictions.

Where such international transfers occur, jiji8 ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the NPC;
• Implementing contractual clauses in our agreements with international service providers that require them to protect your personal data to a standard equivalent to that required under Philippine law;
• Conducting due diligence on international service providers to verify their data protection practices before engaging them.

By using the jiji8 platform, you acknowledge and consent to the transfer of your personal data to other countries where necessary for the provision of our services, subject to the safeguards described above.

13Third-Party Services

The jiji8 platform integrates with third-party services — including payment processors, game content providers, and identity verification services — that are necessary for the delivery of our gaming services. These third parties operate under their own privacy policies and data protection practices.

jiji8 is not responsible for the privacy practices of third-party services. However, we carefully vet all third-party partners and require them to maintain data protection standards consistent with applicable Philippine law as a condition of their engagement with jiji8.

The jiji8 platform does not contain links to external third-party websites for advertising or promotional purposes. Any links present on the platform are limited to internal jiji8 pages and services.

14Policy Updates

jiji8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will:

• Post the updated Policy on the jiji8 platform with a revised "Last Updated" date;
• Notify registered players by posting a prominent notice on the platform and, where practicable, by sending a notification to the email address associated with your account;
• Where required by law, obtain your consent before implementing material changes that affect how we process your personal data.

Your continued use of the jiji8 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed of how jiji8 protects your personal data.

15Contact & Data Protection Officer

jiji8 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012 and the issuances of the National Privacy Commission. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us:

• Data Protection Officer: jiji8 DPO
• Email: [email protected]
• General Support Email: [email protected]
• Response Time: Within 15 business days of receipt of a verified request
• Support Hours: 24 hours a day, 7 days a week

If you are not satisfied with jiji8's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. For more information about your rights and how to file a complaint, visit the NPC's official channels.

For responsible gaming concerns, including self-exclusion requests and gaming limit adjustments, please visit our Responsible Gaming page or contact our support team directly. For general information about jiji8, visit our About Us page.